What makes an AI automation safe to leave running?
An AI automation is safe to leave running when a failure makes noise and an irreversible action has a gate in front of it. It also needs one habit most skip: whatever a model returns gets checked against the source before anything uses it. Without those, automations fail quietly, and a customer notices first.
4 min
No. 02: Should an AI agent send your emails? Ours did, once
No, an AI agent should not be the part that actually sends your emails. Let the model draft and sort, then pass each message to a small, boring service that sends on a schedule and confirms every delivery. We learned this after a model driven sender we built for a client reported a send that never happened.
Where this leads
the systems and arguments this topic points atAgency OpsGrowth EngineSilent failureThe checklistObservabilityDry runRollbackHallucinationHuman in the loop
Other topics
Custom AI systemsClient contextFounder operationsGrowth systems
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