Product systems0 posts

What does it take to put intelligence inside a product people use?

It takes more than a model call. The product needs a fast path for the common case, a fallback when a provider fails, keys kept off the device, and a measure of the speed users feel. Most of the work is the part around the model, and it keeps running after launch.

Nothing in this topic yet. The longer arguments below cover the ground.

Where this leads

The systems and arguments this topic points at.

Other topics

The rest of the writing.

  • Build or buyBuild or buy, what it costs, and what to ask before anyone builds you anything.
  • Client contextThe work of reassembling who a client is before every next touchpoint, and how to stop doing it.
  • Automation that holds upSilent failures, gates, rollbacks and the checks that keep a running system honest.
  • Founder operationsCounting the hours that never needed a human, and deciding what to hand to a system first.
  • Growth systemsContent and outbound that keep running when the founder is busy, and still sound like the company.
  • Operations systemsIntake, handoffs and status carried by one system, so the team keeps the judgement calls.

Bring the version of this that is about your company.

The first conversation is with the people who would build it. If there is a fit, the Consult comes next.

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